The travel and hospitality industry includes airlines, hotels, travel agencies, and tour operators that provide travel-related services. To keep things running smoothly, these businesses need reliable payment systems for handling bookings, vendor payments, and international transactions.

Key financial activities in this industry include:

• Processing bookings and confirming reservations for flights, hotels, and tours.
• Accepting payments from international travellers in different currencies.
• Paying commissions and settling payments with service providers.
• Managing cancellations, refunds, and chargebacks efficiently.

The Problem

Businesses in the travel and hospitality industry face several challenges related to payments:

• Multi-Currency and Cross-Border Payments: Travelers from different regions often want to pay in their local currency, which requires a seamless currency conversion.
• Complex Vendor Settlements: Hotels, tour operators, and airline partners need fast, automated payouts, but manual reconciliation often causes delays.
• High Chargeback Risks: Frequent cancellations and fraudulent bookings lead to disputes and revenue loss.
• Slow Payment Processing: Traditional banking systems may delay fund settlements, affecting cash flow and vendor relationships.
• Lack of Transparent Pricing: Customers need clear pricing, including foreign exchange rates, to avoid unexpected costs.

Our Solution

Flutterwave provides a comprehensive suite of payment solutions tailored for travel and hospitality businesses, including:

• Multi-Currency Payment Processing: Businesses can accept payments in over 150 currencies, with automatic conversion at competitive exchange rates.
• Automated Vendor Settlements: Hotels, tour operators, and airlines can receive automatic payouts instantly.
• Fraud Protection and Chargeback Management: Built-in fraud prevention tools reduce the risk of payment disputes.
• Instant Payouts to Vendors and Suppliers: Automated settlement to partners ensures timely payment and improves vendor relationships.
• Seamless Checkout Experience: Customers enjoy a smooth booking process with multiple payment options, including cards, bank transfers, and mobile wallets.

See Who is Building With Us

• Uber
• AirPeace
• Wakanow