Hello friends, Almost all of my clients from USA, Japan, UK, and Canada can't pay using flutterwave. The transactions are being blocked and card owners warned of possible fraud by their banks. Why are the banks in the stated countries not willing to process valid payments via flutterwave? Please help me understand why the success rate is so low, may be I missed something
Posted by Moses about 19 hours ago
good afternoon, am doing some testing sing transfer API and I have some questions 1. Basing on the article of how long transfers take, I saw some new currencies that allow mobile payments like BIF, GNF however on testing them they did not work.The error said "Transfers to this currency is currently unavailable" 2.As I was testing the transfers API for UGX, I didn't need the mock preference _PMCKDU_1 however for GHS, it refused to work without it. So I was wondering why this is. 3.How does debit currency work because when I tried to make a transfer of currency UGX and debit_currency GHS it refused to work. This is what the error message said "Transfers to this currency is currently unavailable". 4.And also if my available dashboard balance is in UGX can I make a transfer in GHS,if so how do I do this.
Posted by amanda a day ago
Hello, I want to ask you a question. I am using Flutterwave, my client is from USA, they reply that can't pay, They have 3D Secure enabled, but still can't pay. The rate of success is very low. Do you know why? Let me know how to fix it. Hope you know and reply, thanks!
Posted by Bui Hong 5 days ago
In my implementation i only want to use webhooks for tokenized payments where i have stored a users card already...For the first time charge am using the inline method and sending a request to an api on the server to verify the payment..So the meta data is helpful in determining which payment to process....Any particular reason why you guys dont add meta data in the web hook request body?? And how can i get around this with my use case where i only want to use webhooks for tokenized payment? Thank you
Posted by Chilaka Chinedu 9 days ago
I created a payment link in my sandbox account containing an event URL which I wanted to be sent alongside the payment receipt. On completion of the payment, i got a notification that the event URL has been sent. But to my surprise i am only getting the payment receipt and no URL . The payment link is"https://ravesandbox.flutterwave.com/pay/grasscutter".
Posted by olisakwe ifeanyi 9 days ago
Hi there Flutterwave team, - A client successfully sent a payment last Monday, 11th January 2020 and did receive a Mobile Money (Cameroon) confirmation by SMS. - The transaction was marked as cancelled by Flutterwave on our dashboard (probably because she delayed in approving her MoMo code) - So the money left her MoMo account and was transferred to Flutterwave's Monetbil account but didn't reach our Merchant account. - The lady has contacted MTN Mobile Money (Cameroon) to know about the issue. They confirmed to her the money was eventually sent to Flutterwave's account. - She has been troubling our staff members for the past 3 days now and we really need you to see into that. - We have been writing to you since the same Monday this happened but we keep getting a vain response. We will appreciate if you do your best to investigate and find a solution to our issue. - Below are any details you might find useful; Merchant ID: 00168959 (FIRST HAIR LLC) Customer name: TEKAM FOTSO Email: [email protected] MoMo phone number: 676004991 Mobile Money details: Transaction ID: 2125640725.External Transaction ID: 21011113070527894391. Flutterwave Payment Ref: FLW190001610366827754 Transaction ID: 48USD 1610366824 Transaction amount: 30,645.32 XAF Payment date: Monday at 11:52 AM We're really loosing credibility and reputation due to this. Please help us out. Thank you
Posted by Site Antipas 9 days ago