Questions

Cannot create card

I've tried to create card but received this message issue: "Unable to complete request, please contact administrator". I never found any place to connect with the administrator for support. Please help me

Posted by Jose Grace 19 days ago

ANSWERED

Create card error

Hello, When i create card in dashboard, it says that: "unable to process your request, please contact administrators". Please help me, id: 00690194

Posted by Tuan Nguyen 20 days ago

Why after successfully Rwanda mobile money payment is not redirecting to url webhook

url provided in redirect_url key object

Posted by Abe Jahwin 20 days ago

ANSWERED

Return Url encoding causes error 500

Is there way to specify url encoding reference for the return url because the formatting is causing internal server error (500) on my website.

Posted by Oluwasegun Adebisi 20 days ago

Mobile money gives target authorization failed error

Hi, When I pay using mobile money in test mode I am able to pay but when I use in live mode using Mobile money it gives target authorization failed error

Posted by strawjack 21 days ago

ANSWERED

how long does it take for a transfer request to been processed?

after a transfer request has been queued successfully, how does do it take for it to be performed? and also is there a way for a transfer request to be processed immediately?

Posted by Samuel Owolabi 21 days ago

PHP SDK not giving expected result

I was working on a project recently which needs me to use flutterwave as the payment option but it is unfortunate that I cant get the PHP SDK to work fine as I expect. The payment was processed but the events are not firing. The onInit() function and onSuccess() functions weren't called and this has inhibited my progress in the development. Please if there is a way to solve this I'm ready to see it.

Posted by John 23 days ago

When I enter otp it rediredts me to this page can you tell why?

It shows details about the payment like id ,order ref etc.Can you tell that is that the fault of my code or flutterwave always redirects to this page after entering otp.

Posted by strawjack 23 days ago

ANSWERED

Temporal Restriction on Some Currencies.

Complement of the season. There is this notice on our dashboard in the transfer section, showing temporal restriction on some currencies. I would like to know if this is a system-wide issue or just specific to some accounts because this notice has been like that for about 2 months now. From our experience, we cannot transfer from other currency wallets like UGX, USD, etc to the NGN wallet on your platform. Kindly advise how we should go about such transfers when they always fail with the notice: "transfer to this currency is unavailable at the moment, try again later.

Posted by Sikabyte Dev 23 days ago

ANSWERED

What is the official or recommended flutter SDK

Please what is the official flutter SDK for rave payment integration into a flutter mobile app?

Posted by Evance Soumaoro 24 days ago

Problems while signing up

I signed up with an email address, expecting to receive a confirmation link in my inbox but I haven't gotten one... I try put in the email again and try resending but this time is pops up a token required alert

Posted by Victor 24 days ago

Failed settlement

what causes a failed settlement and how long will it take for my account to receive the balance

Posted by Ogone Netshitumi 24 days ago

Hello, im trying to create a virtual card and it shows an error "merchant needs authorization"

Merchant ID: 00225271

Posted by emmanuel ikharo 25 days ago

ANSWERED

Electricity Token no returned after api payment

After making a payment for ikeja electricity through the bills payment api, i got a success message without the token and my flutterwave account was successfully debited, how can i get the token to return to customers

Posted by Emmanuel 25 days ago

ANSWERED

does your payment gateway support this system

does your payment gateway support this system ,please follow this link https://codecanyon.net/item/karenderia-app-version-2/24402087

Posted by Aloysius Alobreezy 27 days ago

ANSWERED

Payment plan

I would like to set up a payment plan for my customers, however I would like to offer the ability for them to choose the start date for the subscription,however to use the apis,they need the otps ,how do go about this

Posted by lord linda 28 days ago

Pre Authorization Void Error

Hi, Void pre Authorization ref: https://developer.flutterwave.com/reference#void-preauth-charge Response: 400 Bad Request { "status":"error" "message":"Un expected error occurred" "data":NULL } METHOD POST URL https://api.flutterwave.com/v3/charges/ID/void REQUEST HEADERS Authorization: Bearer seckey

Posted by Rahim 29 days ago

ANSWERED

Pre Authorization void is not working

Wallet unavailable for specified transaction Hi Admin, Void pre auth is not working... ref: https://developer.flutterwave.com/reference#void-preauth-charge Response: 400 Bad Request { "status":"error" "message":"Wallet unavailable for specified transaction" "data":NULL } METHOD POST URL https://api.flutterwave.com/v3/charges/FLW-PREAUTH-M03K-651b49238ade067d8753aeff81978186/void REQUEST HEADERS Authorization: Bearer <<SEC KEY>> Content-Type: application/json User-Agent: ReadMe-API-Explorer

Posted by Abdul 29 days ago

ANSWERED

Bill payment Images

Hi, how can i get the images assigned to each biller when i make a call to the biller categories, i.e when i get the billers i need the images for each biller if its available

Posted by kelz about a month ago