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I am trying to stage a transfer via the transfer api but its giving me this error which is not clear. { "error_id" : "ERRNO295205164T1610990641640", "message" : "Application error. Please contact support", "code" : "app_error" } My JSON : ["reference": "-MRLWWEAv_CV4qJHI9gS", "narration": "xxxxxxxx", "account_number": "0031625807099", "destination_branch_code": "GH130998", "currency": "GHS", "public_key": "FLWPUBK_TEST-b1******************", "amount": 580.0, "beneficiary_name": "Timchang Wuyep", "account_bank": "GH280100"] I also removed the "public_key" parameter but it also gave me the same error. PS. please make errors clear to the developers. just telling us to contact support isn't helpful. thank you.
Posted by Timchang Wuyep 5 months ago
I checked this morning and realized that your payment option for mtn mobile money from Ghana is no longer on hotforex. Can you please explain why. We shall be happy if it comes back on hotforex again because other processes of deposit takes days and is long. Thank you and hope to receive a reply soon.
Posted by Prince Dickson 5 months ago
Hi, I get this exception when I try to refund a transaction: ``` flwRef = responseJson["data"].get("flwRef", None) AttributeError: 'str' object has no attribute 'get' ``` I tried the following calls and I get the same exception: ``` rave.Preauth.refund("FLW-MOCK-f....") rave.Preauth.refund({"data": {"flwRef":"FLW-MOCK-f...."}}) rave.Preauth.refund({"flwRef":"FLW-MOCK-f...."}) ```` What is the correct way to pass the transaction reference for refund?
Posted by Peter Onwuzuruigbo 5 months ago
Hello, I want to ask you a question. I am using Flutterwave, my client is from USA, they reply that can't pay, They have 3D Secure enabled, but still can't pay. The rate of success is very low. Do you know why? Let me know how to fix it. Hope you know and reply, thanks!
Posted by Bui Hong 5 months ago
Hello I understand I can verify a transaction using the transaction ID provided to my call back URL. However, if for some reason the URL was unavailable and webhooks are not set up, is there a way to check the status of a transaction using the "tx_ref" provided when I called the Flutterwave Standard payment endpoint? Thanks
Posted by Segun 5 months ago
Hi I specified on my dashboard that the customer should be charged the transaction fees but while testing, I can see the customer is not being charged but instead the settlement amount is less the transaction fee. For example, if I pass N30,000 as the amount to Flutterwave standard, I expect the customer to see an amount payable which includes the fees so that I get settled N30,000. Am I doing something wrong?
Posted by Segun 5 months ago
Hello Flutterwave. How do I change the present card charge statement description which customers receive from their bank for transactions they made. I want the statement to reflect and tell them more about our service. Merchant ID: 6761400 Thank you
Posted by TCAV Ikoyi 5 months ago
I am having a big-time understanding of how your transaction and transfer charges work. Let me paint my confusion here. If I am receiving payment in NGN but from a user in Rwanda, what will be the charge, Is it 1.4% or 3.9%? Also if I am transferring from my NGN wallet to a GHS account, what will be my charge, is it the NGN 25 or $5? Please I need clarification in order to be able to set up my application fees. Thank you.
Posted by Michael Erastus 5 months ago
Hello. We are in the process of implementing the Flutterwave standard for receiving card payment. However, I am interested in the possibility of card tokenisation. Is this feature compatible with Flutterwave Standard or does it only work with the direct charge apis in other words requiring PCI-DSS certification. Kindly advise
Posted by Segun 5 months ago
In my implementation i only want to use webhooks for tokenized payments where i have stored a users card already...For the first time charge am using the inline method and sending a request to an api on the server to verify the payment..So the meta data is helpful in determining which payment to process....Any particular reason why you guys dont add meta data in the web hook request body?? And how can i get around this with my use case where i only want to use webhooks for tokenized payment? Thank you
Posted by Chilaka Chinedu 5 months ago