Questions

Amount should be between 0 and 0

Why are my customers getting this message every time they try to pay. Please it is urgent.

Posted by Sainte 2 months ago

ANSWERED

Transaction Failed

Hi, I'm getting the following error message below when making a payment with the pre-authorised test card. { "status":"error", "message":"Transaction failed", "data":{"code":"R0","message":"Transaction failed"} }

Posted by Norbert Opondo 2 months ago

ANSWERED

Shopify Payment

Hey, I've got an issue connecting my Shopify store to flutterwave payment system. If I could get some assistance, it would be great.

Posted by james otieno 2 months ago

Unable to Initiate payment

Hi, I am trying to Initiate payment for card but in response i am getting below mention error: {"error_id":"ERRNO599228130T1612763951928","message":"Application error. Please contact support","code":"app_error"} Thanks

Posted by Sumit 2 months ago

Transfer Errors

I am trying to stage a transfer via the transfer API. However, I am getting this error message { "status": "error", "message": "Sorry we are unable to connect to your bank, please try again.", "data": null } This is the data submitted to the API { "account_bank" : "044", "account_number" : "0020******", "amount" : "1000", "narration" : "Withdrawal", "currency" : "NGN", "reference" : "TX-45654-10", "callback_url" : "https://www.MY CALL BACK SITE", "debit_currency" : "NGN" }

Posted by Omotolani Olurotimi 2 months ago

Invisible balance on flutterwave

Merchant ID: 00686053 I don't see my balance, i have thousands of dollars on this account please fix problem i'm working in big company, problems like that must be fixed fast. Thank you

Posted by Karaete 2 months ago

Invalid authorization key error on sandbox environment

I am getting Invalid authorization key error using sandbox secrete key

Posted by Sulaiman Adewale 2 months ago

Card charge error

I receive the following error when I try to make a charge to a card { error_id: 'ERRNO262008800T1612624432053', message: 'Application error. Please contact support', code: 'app_error' }

Posted by Delan 2 months ago

Testing the Charge Token API

Hello there, I am trying to test the Charge Token API and I keep getting this error, what might be the issue? Still getting the same error, contact Flutter and give them this message below { error_id: 'ERRNO490980017T1612624228695', message: 'Application error. Please contact support', code: 'app_error' }

Posted by Emate Victor 2 months ago

Sms Payment message

A payment made via our platform read "Payment received for GHS200.00 from Flutter wave. We would like that message to say instead "Payment received for GHS200.00 from {Company Name}. How do I go about this please?

Posted by sam 2 months ago

Session timeout

Everytime i login in the message is session timeout, i am new i dont know my customer id. i dont know what to do. please help me

Posted by Hosianna 2 months ago

How can we manage merchant wise ACH transactions?

Dear Support Team, Can you guide me that how can we manage the ACH transactions according to the merchants (each merchant is having a separate account)? Scenario: We want to receive the funds through ACH transfer from customers into the merchant account, and each merchant account could receive payments from their customers. Does Flutterwave manage this kind of scenario using wallets? I also checked that Flutterwave is having the get wallet API in the documentation but I couldn't find the API to create a wallet. Could you also share the process to create a wallet?

Posted by Rajhans Kumar 2 months ago

payout

hello this fahad. i have received payments from my customers but how do i transfer this amount to my bank account

Posted by fahad 2 months ago

ANSWERED

Payout Issue - DISBURSE FAILED: An Error Occured While Trying To Process Your Transaction

Hi Team, Please check the below response for bank transfer... https://dashboard.flutterwave.com/dashboard/transfers/list/168029 Account Info: ----------------- Merchant ID: 00223301 Request: ----------- { "account_bank": "044", "account_number": "0690000040", "amount": "150", "currency": "USD", "reference": "3513HRPV01612569600", "beneficiary_name": "Yemi Desola", "destination_branch_code": "GH280103" } Issue: --------- DISBURSE FAILED: An Error Occured While Trying To Process Your Transaction. Please Try Again Later Ref: ---- https://developer.flutterwave.com/reference#create-a-transfer

Posted by TK Sathish 2 months ago

Here is my merchant id: Merchant ID: 00668504 and email is [email protected]

Posted by Oxilance 2 months ago

We are try to test api using test credential in test mode. but are getting same error again and again your account is unseficent

Posted by thunder 2 months ago

We are trying to hit test api using test credit credentials but getting error " insufficient fund"

Posted by Oxilance 2 months ago

DSTV Payments

Can one make DSTV payments with flutterwave api? the bill categories on returns two categories for dstv one for N1900 and another for N1800 and I don't think that is the full bouquet offered by DSTV

Posted by Segun Sanni 2 months ago

ANSWERED

Help needed in getting started with flutterwave using python and Flutterwave's Payment Links

# Python SDK In the python SDK repository, it is written 'under heavy maintenance'. Does this mean that it is not production ready? I'm particularly curious because I also did not find any tests in the repository. # Payment Links Can you please direct me to the API reference for generating Payment Links (not generating from the dashboard)? We need to be able to send request for payments (RFP) from our ERP with payment links.

Posted by Tunde 2 months ago

ANSWERED