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Hi - I've just recently started to encounter this issue. Mostly with M-pesa payments everything has been fine up until this point, and I've noticed that it happens with cards as well sometimes. But I've enabled these payment methods on the dashboard. I also noticed that the issue has been brought up before, but never saw a resolution then. Please help as the issue is urgent and affecting customers.
Posted by David about a month ago
I just created an account yesterday, and I have not been able to receive any payments, every time someone uses the payment link I created they get an error that says their card could not be verified, this has happened to around 5-7 people that have tried using my link and they all get the same error. I also created a store that in my dashboard its shown as being online, but when I click the link it says that the store is offline. Please let me know if someone knows how to resolve this issue, thank you.
Posted by Eduardo Miranda about a month ago
You guys, Flutterwave developers. Look, I really love flutterwave, it has saved me from a whole lot of payment hussle. But now, your plugin is conflicting with woocommerce!!!! They ae supposed to work together, now they hate each other. I have done numerous tests, have gone through all forums, including wordpress, and also here on fluttewave forums, and found out indeed the plugin is conflicting with woocomerece settings page. Once Rave payment plugin is activated, when one goes to >woocomerce> settings, that page does not load. See screenshot below. https://i.postimg.cc/zXWFhq1h/woocomerce-error.jpg Yes. Checking your plugin, it was last updated 3 months ago!! And it is currently not tested with the current version of wordpess. You GUYS should DO somethiing URGENTLY!!! Please help us developers. If any of you guys know how to fix this please help. Any help is appreciated.
Posted by Keith Omosa about a month ago
Hey, We're currently charging our users using rave standard, so we're trying to charge a card(mastercard) and we're getting redirected to VISA, and via the hook we're returned this message "We could not charge this card. Reason: Pending redirect". This is an example of json response we're getting: { status: 'success', message: 'Transaction fetched successfully', data: { id: 365944264, tx_ref: 'xxxxx', flw_ref: 'xxxxx', device_fingerprint: 'xxxxxx', amount: 1000, currency: 'RWF', charged_amount: 1038, app_fee: 38, merchant_fee: 0, processor_response: 'Pending redirect', auth_model: 'VBVSECURECODE', ip: 'xxxxxxxxx', narration: 'CARD Transaction ', status: 'failed', payment_type: 'card', created_at: '2021-02-11T22:17:33.000Z', account_id: xxxxx, card: [Object], meta: null, amount_settled: 0, customer: [Object] } } Any help please???
Posted by Kenny Ruzindana 2 months ago
Hi, I noticed something strange on the dashboard, you can no longer top up any balance apart from NGN. And even for NGN the only thing displayed is the account details. Is this a temporary issue? Or what's the workaround to resolve it?
Posted by Dave 2 months ago
Hello. My customers transaction are being cancelled often and this is the error message i see in my dashboard on all their transactions “ Card charge request failed: Transaction Failed-Cardholder verification failed” Most of of my clients are international based. Mostly US and EUROPE. This weird and forcing me to leave flutterwave platform, because i have a lot of clients who will be paying via flutterwave and this error would inconvenience both parties
Posted by Cornelia Borketey 2 months ago
Hi there, I have two questions 1. To send 100 GBP from your Naira wallet, the transfer fee is 35 GBP. Would the equivalent of 35 GBP in Naira be debited from your Naira wallet or it would be removed from the 100 GBP since my GBP wallet is empty. 2. What is the transfer fee for sending 100 GBP from your GBP Wallet to a Nigerian account and where would it be debited from? Thank you.
Posted by Timchang Wuyep 2 months ago
Sample Code: def encrypt_flutter(key, data) cipher = OpenSSL::Cipher.new("des-ede3") cipher.encrypt # Call this before setting key cipher.key = key data = data.to_json ciphertext = cipher.update(data) ciphertext << cipher.final return Base64.encode64(ciphertext) end def flutterwave_payment data = { "card_number":"5531886652142950", "cvv":"564", "expiry_month":"09", "expiry_year":"32", "currency":"NGN", "amount":"100", "email":"[email protected]", "fullname":"Nishi Kant Sharma", "tx_ref":"MC-3243e", "redirect_url":"https://localhost:3000" } key = "FLWSECK_TEST806369e0158b" encrypted_payload = encrypt_flutter(key, data ) require 'net/http' require 'uri' require 'json' uri = URI.parse("https://api.flutterwave.com/v3/charges?type=card") request = Net::HTTP::Post.new(uri) request.basic_auth("Authorization", "Bearer FLWSECK_TEST-6762724084e05832ec98b252410168db-X") request.content_type = "application/json" request.body = JSON.dump({ "client" => encrypted_payload }) req_options = { use_ssl: uri.scheme == "https", } response = Net::HTTP.start(uri.hostname, uri.port, req_options) do |http| http.request(request) end p response.code p response.body abort response.body.inspect end Error: "{\"status\":\"error\",\"message\":\"Invalid authorization key\",\"data\":null}"
Posted by Nishi Kant Sharma 2 months ago
Hi, can you please assist with the following please as we are busy with our App final testing: (1) Need to update balance to my test account; (2) Need to enable payout method for my test account; I emailed my merchant account details to your [email protected], and your [email protected] but still no respond, it's been a WEEK now waiting, really frustrating experience
Posted by Sam 2 months ago
Good day please i noticed since about two weeks now the top up option for my USD balance has disappeared, and am unable to Top-Up my USD balance, please is there any solution to this? <a href="https://ibb.co/SRfBWB0"><img src="https://i.ibb.co/TmWtptR/Screenshot-2021-02-09-at-22-13-54.png" alt="Screenshot-2021-02-09-at-22-13-54" border="0"></a>
Posted by EMMANUEL TOWOJU 2 months ago
I have received payments from customers and that money is in "Ledger Balance". Then I opened a "Barter Card" to withdraw it but I can't because the money should be at "Available Balance". How can I transfer my money to Barter Account?
Posted by MM 2 months ago
Hello, We have a new business on flutterwave. For our business we'll be transferring money to flutterwave and using the transfers API. I saw from the documentation that there should be a top up button that we can use in the balance page to do this but I don't see that option/button right now. Do we need to do anything to enable top up for GHS? Is it supported for Ghana?
Posted by Ameer 2 months ago
Hello admin, I am looking to integrate your API into a loan web app I am working on. What is the best API to use to charge customers for loan recollection without my client obtaining a PCI DSS certificate. I would be waiting for your response.
Posted by John James 2 months ago